How Lucent Fell
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Russo and Alcatel CEO Serge
Tchuruk talked up the epic deal at a Paris news
conference. (Photo: Bloomberg News Servicei) |
Failure to shake off Ma Bell-like
habits put it on the road to merger with Alcatel
Martin
C. Daks
NJBIZ Staff
4/10/2006
Murray Hill
In unveiling plans to merge with France’s Alcatel last
week, Lucent Technologies all but completed its short and
largely unhappy life as an independent company. Spun out
from AT&T in 1996, the telecom equipment maker flashed like
a supernova into Wall Street prominence, only to collapse
into the black hole of losses and layoffs.
The Murray Hill-based company that Alcatel agreed to
acquire for $13.5 billion has shrunk from a workforce of
157,000 in 2000 to some 30,200 today, including about 6,400
in New Jersey. Lucent will slash more jobs as a result of
the buyout. The merger partners plan to cut 10% of a
combined payroll that currently totals 88,000 employees.
As dramatic as Lucent’s downsizing has been, the
cratering of its stock has been as painful. From a high of
$84 a share, it plunged to less than $1 when the telecom
bubble burst, wiping out the 401(k) nest eggs of myriad
employees. By that measure, the price of $3.01-a-share that
the merger was valued at when the deal was announced
represented a healthy rebound.
Under terms of the agreement, the combined company will
be based in Paris and run by Lucent CEO Pat Russo, who has
vowed to brush up on her high school French. A no-nonsense
cost-cutter, Russo eliminated tens of thousands of Lucent
jobs after taking command in 2002 and steering the company
back to profitability; it earned some $1.2 billion last
year.
“The chief problem with Lucent was that after its spinoff
from AT&T, the company positioned itself as a provider to
the Baby Bells and other telecom service providers across
the nation and internationally,” says Narain Gehani,
chairman of the computer science department at Newark’s New
Jersey Institute of Technology.
“But that market grew smaller as telecom companies
continued to merge, and equipment purchases kept shrinking,”
says Gehani, who worked at Lucent’s Bell Labs division for
13 years and wrote a book about it called “Bell Labs: Life
in the Crown Jewel.”
The famed labs, which do sensitive military work for the
U.S. government, will likely be restructured as a separate,
independent U.S. subsidiary managed by a board made up of of
three U.S. citizens.
Lucent made numerous tactical errors on the road to its
merger with Alcatel, whose shareholders will own some 60% of
the combined entity. Lucent snapped up companies at premium
prices at a furious pace, including 38 in its first five
years of existence. It then sold many at a loss when the
expected efficiencies or markets failed to materialize.
To help sell equipment, Lucent extended financing to
small telecoms that popped up in the wake of deregulation,
only to lose both the loans and the business when the
companies folded.
Perhaps the biggest chink in Lucent’s armor was its
inability to shake off Ma Bell-like habits that stressed
precision over promptness and valued discussion over action.
It was an approach that worked when AT&T was a
government-sanctioned monopoly, but it could not keep up
with the world that emerged from deregulation.
“Lucent clung to its past as the industry changed,” says
Lisa Endlich, a former Goldman Sachs vice president who
wrote a book titled “Optical Illusions: Lucent and the Crash
of Telecom.” Lucent “didn’t move quickly enough to service
companies moving into the Internet, which was an expanding
market,” says Endlich. “Instead it stayed with telcos.”
Concurs Jay Pultz, an analyst with the consulting firm
Gartner in Connecticut: “Other networking equipment
companies, like Cisco, made the right bets and moved more
aggressively into the Internet side of the business.”
Lucent’s leaders had spent most of their careers in a
tightly regulated environment that offered few rewards for
risk-taking or foresight. As recently as 2003, 10 of
Lucent’s 11 top executives were former AT&T hands. Russo
herself had been first an AT&T manager and then a Lucent
executive before leaving to run Eastman Kodak and ultimately
returning as Lucent CEO.
Ingrained AT&T stodginess may have doomed many of
Lucent’s initiatives. In 2000 the company acquired Spring
Tide Networks, a Massachusetts-based network-switching
company for $1.3 billion in stock. The deal proved a failure
and in 2001 Lucent had to write off $975 million of the
value of the acqusition.
Meanwhile, Lucent paid $4.5 billion in stock for
Chromatis, an Israeli company that specialized in optical
networking systems. Lucent discontinued the product line
within a year and essentially wrote off its entire
investment.
Even as it paid too much for the wrong kinds of
companies, Lucent was parting ways with businesses that
could have helped it grow. “In retrospect, moves like the
spinoff of Avaya [to shareholders in 2000] was a big
mistake,” says Gartner analyst Pultz. |